Privacy Policy

1. Who We Are

Kingdom Living Rolloff Services LLC (“we,” “us,” “our”) is a veteran-owned dumpster rental company based in Rudy, AR, serving Crawford and Sebastion County in Arkansas River Valley. We are owned and operated by Jaron Smith. Our website is located at www.kingdomlivingrolloff.com.

This Privacy Policy applies to information collected through our website, our online booking system, our contact form, and any direct communications with our team by phone, text, or email.

2. Information We Collect

We only collect information that is necessary to provide our services and respond to your inquiries. This includes:

• Contact information — your name, phone number, and email address when you fill out a booking or contact form.
• Delivery information — your street address, city, and placement instructions so we can deliver your dumpster to the correct location.
• Project information — the type of project you are working on and the dumpster size and duration you select, used solely to fulfill your rental.
• Payment information — billing details processed at the time of booking. We do not store full credit card numbers on our servers. Payments are processed through a third-party payment processor.
• Communication records — records of phone calls, texts, or emails exchanged between you and our team for customer service and booking confirmation purposes.

We do not collect sensitive personal information such as Social Security numbers, government-issued ID numbers, or financial account details beyond what is required to process payment.

3. How We Use Your Information

We use the information you provide for the following purposes only:

• To confirm, schedule, and fulfill your dumpster rental order.
• To contact you regarding your booking, delivery window, or pickup schedule.
• To process payment for services rendered.
• To respond to questions, inquiries, or service requests submitted through our contact form or by phone.
• To send booking confirmation and service follow-up messages related to your rental.
• To improve our service operations based on general service history and feedback.

We do not use your information for unrelated marketing campaigns, sell it to data brokers, or use it for purposes unrelated to your dumpster rental transaction.

4. How We Share Your Information

Kingdom Living Rolloff Services LLC does not sell, rent, or trade your personal information to third parties. We may share limited information in the following circumstances:

• Payment processors — we use a third-party payment processor to handle credit and debit card transactions. That processor is bound by its own privacy and security policies.
• Booking software — we use a third-party booking platform (Docket) to manage reservations. Your booking information is transmitted to that platform in order to process and manage your rental. Docket’s privacy policy governs how that data is handled on their end.
• Legal requirements — we may disclose your information if required to do so by law, court order, or government authority.
• Business protection — we may share information to protect the rights, property, or safety of Kingdom Living Rolloff Services LLC, our customers, or others.

Outside of the above, your personal information stays with us and is used only to serve you.

5. Text Message and Phone Communication

When you provide your phone number through our contact form or booking system, you consent to receiving text messages and phone calls from Kingdom Living Rolloff Services LLC related to your booking — including delivery confirmations, pickup reminders, and service updates.

We do not enroll you in any automated marketing text campaigns. Any text messages sent are directly related to your active rental or inquiry. Message and data rates may apply depending on your mobile carrier. You may opt out of text communications at any time by replying STOP to any message we send, or by contacting us directly at (479) 279-3557.

6. Website Usage and Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device that help us understand how visitors interact with our site.

We may use:

• Essential cookies — required for core website functionality such as form submissions and page navigation.
• Analytics cookies — used to understand website traffic and visitor behavior in aggregate. This helps us improve the site. These analytics may be provided by third-party tools such as Google Analytics.

You can disable cookies through your browser settings. Disabling cookies may limit some functionality of our website but will not affect your ability to call or contact us directly.

7. Third-Party Links

Our website may contain links to third-party websites, including our booking platform, Google Maps, and social media profiles. These sites operate independently and are governed by their own privacy policies. Kingdom Living Rolloff Services LLC is not responsible for the privacy practices of any third-party sites you visit through links on our website.

8. Data Security

We take reasonable steps to protect the personal information you provide to us. This includes using secure forms for data collection and working only with reputable third-party processors for payment handling.

However, no method of data transmission over the internet or electronic storage is completely secure. While we do our best to protect your information, we cannot guarantee absolute security. We encourage you to avoid sharing sensitive personal information beyond what is necessary to book your rental.

9. Data Retention

We retain customer information for as long as is necessary to fulfill our services and comply with applicable legal obligations. Booking records, billing information, and communication histories are retained for a reasonable period to allow for billing disputes, warranty claims, and service follow-up.

If you would like your information removed from our records, contact us directly at jaron@kingdomlivingrolloff.com and we will accommodate your request to the extent permitted by law.

10. Children’s Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13 years of age. If you believe a child has provided us with personal information, please contact us at jaron@kingdomlivingrolloff.com and we will promptly remove that information.

11. Your Rights

You have the right to:

• Request access to the personal information we hold about you.
• Request correction of any inaccurate information we have on file.
• Request deletion of your personal information, subject to any legal obligations we may have to retain certain records.
• Opt out of text message communications at any time.

To exercise any of these rights, contact us at (479) 279-3557 or jaron@kingdomlivingrolloff.com. We will respond to all requests promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, the updated date at the top of this page will be revised. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically.

13. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or how we handle your information, contact us directly:

Kingdom Living Rolloff Services LLC
Rudy, AR 72952
Phone: (479) 279-3557
Email: jaron@kingdomlivingrolloff.com
Website: www.kingdomlivingrolloff.com